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4: Is privacy dead?
Got nothing to hide, don’t care about your digital privacy? The chances are that you do care you don’t understand it. Digital privacy is a big issue. Today on...
Established from a desire to fill the void in the Podcast world talking all things Small Business and Technology with practical guidance and ideas on how to grow small and medium sized businesses based in Melbourne.
Lachie started his IT career in technical support before quickly moving into Service Team Leadership, Account Management and his current passion which is Marketing and Customer Experience.
Matt kicked off his career in IT performing warranty repairs on laptops before moving into Systems Administration and Technical Consulting. That had a natural progression into managing a Cloud Services offering before moving into Leadership roles around Service Delivery, Sales and Marketing.
Having worked together for almost 10 of the 15 years in IT, they are definitely sick of each other and not sure why they decided a podcast would be a good idea!
All Episodes
3: Diving into Video Conferencing – technology and culture
Thanks for joining us for another episode. Today we’re covering video conferencing tech and associated work habits that have transition from the in-person workplace to WFH. Lachie touches on...
2: Diving into the July Scam Watch statistics
Welcome back to the podcast! This week Lachie and Matt dive into the July stats of Scam Watch: https://www.scamwatch.gov.au/scam-statistics?scamid=all&date=2020-07 Matt takes us through the journey of using PowerApps to...
1: The “after” COVID19 episode
We’re back (remotely) for another season of Control, Alternate or Delete! This episode would have been released sooner, if not for a technical glitch. Will the culprit be thrown...
12: 7 Tips for your Small Businesses IT Security Baseline
If it Just Doesn’t Look Right, it probably isn’t. JLDR. Security is a hot topic currently, so we dive into 7 (not 6, and not 8 but 7!) Baseline...
12: 7 Tips for your Small Businesses IT Security Baseline
11: Special Guest – Dwayne Harris from World Fitness Cartel
What a way to kick off 2020! This was recorded in late December with Dwayne Harris, the founder of WFC Gym. Dwayne has been involved in martial arts for...
11: Special Guest – Dwayne Harris from World Fitness Cartel
10: Christmas Party Special – Customer FAQs
Whats up podcast subscribers! Today we recorded live from the Ryve Christmas Party, and changed the format up a little bit. Noting down some customer FAQs that we had...
10: Christmas Party Special – Customer FAQs
9: Implementing technology to improve customer service
Welcome back to the podcast! In today’s episode, we’re diving into the different ways that you can improve the customer service using technology in your Small Business. Technology should...
9: Implementing technology to improve customer service
8: Sourcing the right technical resource for your organisation
Recruitment is tough! Investing in the right person has so much upside, but understanding what your requirements are and being able to assess the right candidate is key. In...
